In Service

COMPLEMENTARY AND TRANSFERABLE SERVICES TO CONSISTENTLY MEET CLIENT REQUIREMENTS

We have hundreds of skilled engineers based all over the globe to deliver quality solutions to meet our customers’ high in-service demands. Our teams are complementary, our engineers transferable to meet demand and our data output from one team acts as input to others. Some of our key competencies are shown as below:

LIFECYCLE MANAGEMENT (LCM)

Coordinating the delivery of product sampling programmes, providing up-to-date Service Data Feedback and support Service Engineering with ad-hoc in-service investigations. Our engineers are positioned within multiple OEM overhaul bases and are the primary interface between the customer and the overhaul base. Examples include:

  • Whole Engine Sampling
  • Targeting Component Sampling
  • Line Replacement Unit (LRU) Sampling
LIFECYCLE ENGINEERING

Typical activities performed include:

  • Failure Mode, Effects and Criticality Analysis (FMECA)
  • Weibull analysis for safety, reliability and lifecycle predictions
  • Using and developing tools and methodologies for time on wing / lifecycle cost prediction to support Services Business
  • Collating and translating historical data for New Product Development
  • Failure Recording And Critical Action System (FRACAS) – maintain system and manage actions
  • MSG-3 Analysis (Maintenance Steering Group) – detailed analysis to generate proposed scheduled maintenance tasks

COMPONENT REPAIR ENGINEERING – OVERHAUL SUPPORT

Preventing delays in engine overhaul by rapid turn-round authorising. Examples include:

  • Extension to acceptance limits when part damage occurs (one-off basis)
  • Approvals and documentation for one-off / trial repair solutions
  • Development / Revision of Service Bulletins repair instructions
  • New repair schemes development
  • Revision of current repair schemes
  • Permanent updates to Engine Manual

ENGINE HEALTH MONITORING (EHM)

We offer support to identify sensor requirements and implement new engine sensors for EHM monitoring. Our engineers analyse current sensors and engine systems data to understand engine capability and performance levels to improve capability. Examples include:

  • Improve EHM capability by utilising all available data – e.g. through aircraft fault messages (proactive)
  • Develop EHM techniques to minimise service disruptions and maintenance burden for operations (reactive)
  • Provide second line support for EHM front desk engineers

SERVICE INVESTIGATION

Using specialist knowledge, strategic planning and project management to provide holistic engineering solutions ranging from small scale issues to fleet-wide projects.

  • Management and resolution of in-service issues
  • Liaison with Customer Support Centres for reactive and proactive issues
  • Investigation and management of safety issues
  • Collating and reporting service run data
  • Root-cause investigations using AS13000
  • Creation of new technical publications and updating existing technical publications

 

We also offer Lifecycle Cost Optimisation which we call elsio’ – for more information click here.

OUR ADDED VALUE

  • Full service offering managing aero engines in operational service
  • All aspects covered from revising manual limits to operators at maintenance centres managing overhauls and service sampling
  • Worldwide presence at established overhaul centres